Spa Hotel Imperial

Karlovy Vary, Czech Republic Libušina 1212/18
8.4 Excellent 2 760 Opinions
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Built in the early 1900s, Hotel Imperial is a well-known landmark in Karlovy Vary. Its award-winning spa centre offers an indoor pool, and the restaurant hosts cooking shows.

Rooms here come with a satellite TV, a minibar and free internet access. There is a small seating area in each room.

National cuisine is served at the non-smoking restaurant. Café Vienna offers traditional desserts and coffee specialities. In the evening, live music and cocktails are offered at the Imperial Club.

Spa therapies at the Imperial include carbon dioxide baths and beauty treatments. There is a hot tub, sauna and fitness room. Bathrobes and slippers are included in the price. Other services offered at the property include a hairdresser`s, manicure and pedicure, as well as the possibility to book trips.

There are 4 tennis courts which can be booked at the sports centre. Guests can also rent bikes and helmets or book Nordic Walking directly at the hotel.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Electric vehicle charging station
Gallery
Spa Hotel Imperial
Karlovy Vary, Czech Republic Check price and availability
Rooms and availability
Check prices and availability
Check our good prices.
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Room type
Maximum persons
Room size
Facilities
Superior Single Room with Wellness and Fitness Access Spa Hotel Imperial Superior Single Room with Wellness and Fitness Access Spa Hotel Imperial
Superior Single Room with Wellness and Fitness Access Spa Hotel Imperial Superior Single Room with Wellness and Fitness Access Spa Hotel Imperial
1 18 m2 1 1

These rooms have satellite TV, pay-per-view TV, fr…

  • Garden view
  • Free spa access
  • Free gym access
Booking from: $80.90
Superior Room with Wellness  and Fitness Access Spa Hotel Imperial Superior Room with Wellness  and Fitness Access Spa Hotel Imperial
Superior Room with Wellness  and Fitness Access Spa Hotel Imperial Superior Room with Wellness  and Fitness Access Spa Hotel Imperial
2 27 m2 1 1

These spacious rooms have satellite TV, pay-per-vi…

  • Garden view
  • Free spa access
  • Free gym access
Junior Suite with Wellness and Fitness Access Spa Hotel Imperial Junior Suite with Wellness and Fitness Access Spa Hotel Imperial
Junior Suite with Wellness and Fitness Access Spa Hotel Imperial Junior Suite with Wellness and Fitness Access Spa Hotel Imperial
2 47 m2 1 1

These rooms have satellite TV, pay-per-view TV, fr…

  • Garden view
  • City view
  • Free spa access
  • Free gym access
Superior Triple Room with Wellness and Fitness Access  Spa Hotel Imperial Superior Triple Room with Wellness and Fitness Access  Spa Hotel Imperial
Superior Triple Room with Wellness and Fitness Access  Spa Hotel Imperial Superior Triple Room with Wellness and Fitness Access  Spa Hotel Imperial
3 27 m2 1

These rooms have satellite TV, free Wi-Fi, tea/cof…

  • Garden view
  • City view
  • Free spa access
  • Free gym access
Special Offer - Superior Single Room with Detox Package Spa Hotel Imperial Special Offer - Superior Single Room with Detox Package Spa Hotel Imperial
Special Offer - Superior Single Room with Detox Package Spa Hotel Imperial Special Offer - Superior Single Room with Detox Package Spa Hotel Imperial
1 18 m2 1

Detox package includes following services: - Accom…

  • Free spa access
  • Free gym access
Special Offer - Superior Twin Room with Detox Package Spa Hotel Imperial Special Offer - Superior Twin Room with Detox Package Spa Hotel Imperial
Special Offer - Superior Twin Room with Detox Package Spa Hotel Imperial Special Offer - Superior Twin Room with Detox Package Spa Hotel Imperial
2 27 m2 1

Detox package includes following services: - Accom…

  • Free spa access
  • Free gym access
Special Offer - Junior Suite with Detox Package Spa Hotel Imperial Special Offer - Junior Suite with Detox Package Spa Hotel Imperial
Special Offer - Junior Suite with Detox Package Spa Hotel Imperial Special Offer - Junior Suite with Detox Package Spa Hotel Imperial
2 47 m2 1 1

Detox package includes following services: - Acco…

  • Free spa access
  • Free gym access
Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial
Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial
1 18 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial
Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial
2 27 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer - Junior Suite with Spa Premium Package Spa Hotel Imperial Special Offer - Junior Suite with Spa Premium Package Spa Hotel Imperial
Special Offer - Junior Suite with Spa Premium Package Spa Hotel Imperial Special Offer - Junior Suite with Spa Premium Package Spa Hotel Imperial
2 47 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial
Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Single Room with Spa Premium Package Spa Hotel Imperial
1 18 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial
Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial Special Offer - Superior Twin Room with Spa Premium Package Spa Hotel Imperial
2 27 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer Junior Suite with Spa Premium Package Spa Hotel Imperial Special Offer Junior Suite with Spa Premium Package Spa Hotel Imperial
Special Offer Junior Suite with Spa Premium Package Spa Hotel Imperial Special Offer Junior Suite with Spa Premium Package Spa Hotel Imperial
2 47 m2 1

Spa Premium Package includes following services: A…

  • Free spa access
  • Free gym access
Special Offer - Superior Single Room with Physio Package Spa Hotel Imperial Special Offer - Superior Single Room with Physio Package Spa Hotel Imperial
Special Offer - Superior Single Room with Physio Package Spa Hotel Imperial Special Offer - Superior Single Room with Physio Package Spa Hotel Imperial
1 18 m2 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Special Offer - Superior Twin Room with Physio Package Spa Hotel Imperial Special Offer - Superior Twin Room with Physio Package Spa Hotel Imperial
Special Offer - Superior Twin Room with Physio Package Spa Hotel Imperial Special Offer - Superior Twin Room with Physio Package Spa Hotel Imperial
2 27 m2 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Special Offer - Junior Suite with Physio Package Spa Hotel Imperial Special Offer - Junior Suite with Physio Package Spa Hotel Imperial
Special Offer - Junior Suite with Physio Package Spa Hotel Imperial Special Offer - Junior Suite with Physio Package Spa Hotel Imperial
2 47 m2 1 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Special Offer - Superior Single Room with Relax Package Spa Hotel Imperial Special Offer - Superior Single Room with Relax Package Spa Hotel Imperial
Special Offer - Superior Single Room with Relax Package Spa Hotel Imperial Special Offer - Superior Single Room with Relax Package Spa Hotel Imperial
1 18 m2 1

Relax package includes: -Accommodation -Half boar…

  • Free spa access
  • Free gym access
Special Offer - Superior Twin Room with Relax Package Spa Hotel Imperial Special Offer - Superior Twin Room with Relax Package Spa Hotel Imperial
Special Offer - Superior Twin Room with Relax Package Spa Hotel Imperial Special Offer - Superior Twin Room with Relax Package Spa Hotel Imperial
2 27 m2 1

Relax package includes: -Accommodation -Half boar…

  • Free spa access
  • Free gym access
Special Offer - Junior Suite with Relax Package Spa Hotel Imperial Special Offer - Junior Suite with Relax Package Spa Hotel Imperial
Special Offer - Junior Suite with Relax Package Spa Hotel Imperial Special Offer - Junior Suite with Relax Package Spa Hotel Imperial
2 47 m2 1 1

Relax package includes: -Accommodation -Half boar…

  • Free spa access
  • Free gym access
Double or Twin Room with Spa Package Spa Hotel Imperial Double or Twin Room with Spa Package Spa Hotel Imperial
Double or Twin Room with Spa Package Spa Hotel Imperial Double or Twin Room with Spa Package Spa Hotel Imperial
2 27 m2 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Single Room with Classic Spa Package Spa Hotel Imperial Single Room with Classic Spa Package Spa Hotel Imperial
Single Room with Classic Spa Package Spa Hotel Imperial Single Room with Classic Spa Package Spa Hotel Imperial
1 18 m2 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Junior Suite with Classic Spa Package  Spa Hotel Imperial Junior Suite with Classic Spa Package  Spa Hotel Imperial
Junior Suite with Classic Spa Package  Spa Hotel Imperial Junior Suite with Classic Spa Package  Spa Hotel Imperial
2 47 m2 1 1

This package includes following services: - Accom…

  • Free spa access
  • Free gym access
Superior Room with City View and Wellness and Fitness Access Spa Hotel Imperial Superior Room with City View and Wellness and Fitness Access Spa Hotel Imperial
Superior Room with City View and Wellness and Fitness Access Spa Hotel Imperial Superior Room with City View and Wellness and Fitness Access Spa Hotel Imperial
2 27 m2 1

These spacious rooms have satellite TV, free inter…

  • City view
  • Free spa access
  • Free gym access
Special offer - Superior room - Magical Christmas Spa Hotel Imperial Special offer - Superior room - Magical Christmas Spa Hotel Imperial
Special offer - Superior room - Magical Christmas Spa Hotel Imperial Special offer - Superior room - Magical Christmas Spa Hotel Imperial
2 27 m2 1

This package includes the following services: - A…

  • Garden view
  • Free spa access
  • Free gym access
Family Apartment with Wellness and Fitness Access Spa Hotel Imperial Family Apartment with Wellness and Fitness Access Spa Hotel Imperial
Family Apartment with Wellness and Fitness Access Spa Hotel Imperial Family Apartment with Wellness and Fitness Access Spa Hotel Imperial
4 70 m2 1

These spacious rooms have two bedrooms, two satell…

  • Free spa access
  • Free gym access
Junior Suite with Natural Medicinal Resources Package Spa Hotel Imperial Junior Suite with Natural Medicinal Resources Package Spa Hotel Imperial
Junior Suite with Natural Medicinal Resources Package Spa Hotel Imperial Junior Suite with Natural Medicinal Resources Package Spa Hotel Imperial
2 47 m2 1 1

This suite has a soundproofing, minibar and seatin…

Superior Double Room with Natural Medicinal Resources Package Spa Hotel Imperial Superior Double Room with Natural Medicinal Resources Package Spa Hotel Imperial
Superior Double Room with Natural Medicinal Resources Package Spa Hotel Imperial Superior Double Room with Natural Medicinal Resources Package Spa Hotel Imperial
2 27 m2 1

This double room features a soundproofing, cable T…

Single Room with Natural Medicinal Resources Package Spa Hotel Imperial Single Room with Natural Medicinal Resources Package Spa Hotel Imperial
Single Room with Natural Medicinal Resources Package Spa Hotel Imperial Single Room with Natural Medicinal Resources Package Spa Hotel Imperial
1 18 m2 1

This single room has a flat-screen TV, soundproofi…

Deluxe Suite Spa Hotel Imperial Deluxe Suite Spa Hotel Imperial
Deluxe Suite Spa Hotel Imperial Deluxe Suite Spa Hotel Imperial
2 156 m2 1 1

This suite features a view, seating area and tea/coffee maker.

Object reviews
8.4
Spa Hotel Imperial
Rating: 8.4/10 - Excellent!
8.2 / 10 Value for money
8.6 / 10 Facilities
9.1 / 10 Location
8.1 / 10 Staff
9.1 / 10 Cleanliness
9.1 / 10 Comfort
10.00 / 10 - Fantastic!

"Atmosfera absburgica, immerso nella collina e collegato al centro di Karlovy Vary con una piccola tramvia a cremagliera, personale professionale a tutti i livelli." - Roberto


8.00 / 10 - Very good!

"Colazione ottima ed abbondante. La posizione sopraelevata è superba e il servizio gratuito di navetta verso il centro, con autobus pubblico e filovia, sono molto buoni. La presenza di una fonte di ..." - Gianluca


7.00 / 10 - Good!

"È un grande albergo dei primi del ‘900 che ha mantenuto il fascino e l’eleganza di un tempo. Sembra un castello da favol" - Riccardo

10.00 / 10 - Fantastic!

"Уютно чисто просторно отличное диетическое питание, парковка, бассейн, сауна, источник и все в здании. Из отеля можно вообще не выходить все время отдыха. Зимой просто прекрасно. Виды красивые :)" - Real.sergeych


10.00 / 10 - Fantastic!

"Номер шикарный, вид на лес, очень чисто. " - Halyna


10.00 / 10 - Fantastic!

"Прекрасный отель для отдыха, комфортно, вежливый персонал, услуги на высшем уровне" - Anonymous


9.00 / 10 - Excellent!

"Номера просторные,чисто,спокойно,на 1 этаж подведён источник номер 1,когда неохота идти вниз в город -очень удобно.Питание отличное,соответствует санаторной направленности курорта,почти без жареных и ..." - Oksana


9.00 / 10 - Excellent!

"Высокий сервис, услужливый персонал, прекрасное местоположение, симфонический оркестр играл вечером. " - Артем

10.00 / 10 - Fantastic!

"Es hat einfach alles gestimmt. Freundliche zuvorkommende Empfang. Sauberkeit und gute Küche. Mein beste Dank an Koch und Service. Gemütliches Zimmer. Danke an die Reinigungsfee. " - Tatjana


10.00 / 10 - Fantastic!

"Die Lage ist zwar etwas abseits der Stadt, aber bei Halbpension (Frühstück & Abendessen), Spa- und Wellnessbereich ist diese Ruhe mehr als willkommen (viele Gebäuderenovierung und Polizeisirenen ..." - Nathalie


10.00 / 10 - Fantastic!

"Wir waren leider nur zwei Tage da, deswegen kann ich nichts negatives sagen. Alles war super, der Geburtstag meines Mannes wurde auch nicht vergessen. Gutes Frühstück und Abendessen, also für uns war ..." - Tanja


10.00 / 10 - Fantastic!

"Preis/ Leistung überdurchschnittlich " - Anonymous


9.00 / 10 - Excellent!

"Das Frühstück und Abendessen in Bufettform hat uns sehr gut geschmeckt. Die Auswahl war reichlich und abwechslungsreich. Es gab auch regionale Speisen aus der böhmischen Küche. Sehr schmackhaft. Auch ..." - Birgit

10.00 / 10 - Fantastic!

"Todo ha sido muy bien." - Svetlana


10.00 / 10 - Fantastic!

"Hotel digno de una Rey Bohemio, suntuoso, majestuosa arquitectura;lo puedesver desde la distancia. Habitación con vista al valle" - Christian


10.00 / 10 - Fantastic!

"Servicio excelente" - Olga


5.40 / 10 - Good!

"No" - Maria

10.00 / 10 - Fantastic!

"Magnificent view. And indeed an oasis of calm. Very nice room decoration, really taking you back to a different time" - Anonymous


10.00 / 10 - Fantastic!

"Everything" - Wolfram


10.00 / 10 - Fantastic!

"Pretty good breakfast options, great views on garden, pleasant staff" - Václav


10.00 / 10 - Fantastic!

"Staff Room Balcony Breakfast Dinner Spa" - Paul


9.00 / 10 - Excellent!

"Breakfast was good for me but my vegan husband had a hard time" - Subarna

10.00 / 10 - Fantastic!

"L ensemble. Tout etait parfait" - Philippe


10.00 / 10 - Fantastic!

"Cachet exceptionnel Emplacement et installations chambre immense vue de la chambre piscine, jaccuzi" - Jean-philippe


9.00 / 10 - Excellent!

"Agréable séjour en amoureux sur karlovy Vary. On as eu la chance d'avoir une des chambre avec terrasse donnant vue sur la ville et les montagne, très jolie le soir aussi avec les lumières de la ..." - Ines


8.80 / 10 - Excellent!

"la propreté, le service, la ville, la gentillesse des commerçants," - Brnovjak


4.60 / 10 - Rating!

"Restaurant impeccable. Bonne nourriture." - Bruno

10.00 / 10 - Fantastic!

"Brakuje skali do wysokiego poziomu hotelu. Moja prośba o pokój z widokiem, została spełniona ponad oczekiwania. Położenie Hotelu, gwarantuje intymność i wspaniałe otoczenie. Podróż z hotelowego ..." - Miroslaw


10.00 / 10 - Fantastic!

"Pobyt w tym hotelu to przyjemność. Dziękujemy za miło spędzony czas. Polecamy.!!!" - Milka2222


9.00 / 10 - Excellent!

"Bardzo urozmaicone i smaczne. Trochę zbyt słaba kawa." - Karolina


9.00 / 10 - Excellent!

"Na śniadanieduży wybór.wszystko świeże.ale bez polotu. Obsługa bardzo życzliwie odnosiła sie do naszych zwierząt. W dniu przyjazdu,w piątek, hotel organizował na tarasie grilla dla gości." - Monika


9.00 / 10 - Excellent!

"Wyjątkowo smaczne jedzenie." - Malgorzata

10.00 / 10 - Fantastic!

"Měli jsme nejen snídaně, ale i večeře = jídlo vynikající. Volná vstupenka na bus č. 2 a č.13 a lanovku Imperiál je prima bonus." - Eva


10.00 / 10 - Fantastic!

"Všichni zaměstnanci hotelu byli velmi milí a vstřícní. Trojlůžkový pokoj byl opravdu prostorný. Oceňuji dostatečné úložné prostory na věci, což není pokaždé samozřejmost. Kvalitní, příjemné postele. ..." - Tomas


10.00 / 10 - Fantastic!

"Celkově hotel je luxusní, od personálu, pokoje po Wellness až naprosto úžasnou kuchyni. Ta byla opravdu úžasná, výběr, chuť,......" - Eduard


10.00 / 10 - Fantastic!

"Naprosto úžasný a impozantní hotel! Pokoj byl krásně zařízen s nádherným výhledem, snídaně byla výborná, snadná dostupnost do centra lanovkou ve skále (jízdy pro klienty hotelu jsou zdarma), fajn ..." - Jiri


9.00 / 10 - Excellent!

"Snídaně a večeře naprosto delikátní. Oceňuji bufetový způsob." - Roman

10.00 / 10 - Fantastic!

"Hotel je fantastický.Lokalita je krasna,nachadza sa na kopci v nadhernom prostredi v blizkosti lesa.Izba bola veľká,velmi pekne zariadena,navyse sme mali uzasny vyhlad priamo na Karlovy Vary.Je mozne ..." - Barbora


9.60 / 10 - Fantastic!

"Sluzby,okolie,bazen,jedlo..." - Mirka69


9.20 / 10 - Excellent!

"Personál prívetivý a jedlo vynikajúce, hotel krásny." - Erich


9.00 / 10 - Excellent!

"Fakt pekný hotel s fantastickou kuchyňou a milým personálom." - Michal


8.00 / 10 - Very good!

"Prostredie nadherne, kasne zariadenie, cisto, super poloha" - Zuzana

10.00 / 10 - Fantastic!

"Hele konseptet." - Geir

10.00 / 10 - Fantastic!

"Fantastisch hotel met een zeer mooie ligging en uitzicht. Super mooie grote kamers en in een zeer mooi gebied" - Deniz


9.20 / 10 - Excellent!

"De koffers werden gebracht naar en opgehaald van de kamer." - Huig


9.20 / 10 - Excellent!

"Locatie top. Faciliteiten top wel jammer dat ergen “ buiten “ bij de sauna en het zwembad is. " - Louis


9.00 / 10 - Excellent!

"Perfect ontbijt enkel met minder vriendelijke personeel . Je bord werd reeds weggenomen terwijl je je broodje nog in je hand had. Het was enorm druk dus hebben we dit maar met een lach opgenomen. ..." - Anonymous


8.80 / 10 - Excellent!

"Heerlijk, roereitjes waren sublime van smaak, alles telkens vers toegevoegd." - Bernadette

9.60 / 10 - Fantastic!

"Stora rum och badrum. Sköna badrockar och handdukar. Rent och snyggt. Mycket bra service i restaurang, café och i behandlingsavdelningarna för kroppsvård. Frukost och andra måltider i riklig ..." - Stefan

9.20 / 10 - Excellent!

"Muhkea paikka ja loistava aamiainen. Hyvät vuoteet ja rauhallinen ympäristö." - Tommi

Important information

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

Animals

Pets are allowed. Charges may be applicable.

Children and beds

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 4 years old and over stay for € 71 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

The price of New Year’s Eve stays includes an obligatory surcharge for the evening:
- EUR 190 per person over 15 years old
- EUR 95 for children age 4 - 14 years old.

Russian, English, German, Czech Check in: from 14:00 to 23:30
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Pets allowed
  • On-site parking
  • Private parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Valet parking
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
Activities
  • Tennis court
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Table tennis
  • Canoeing
  • Hiking
  • Cycling
  • Horse riding
  • Squash
  • Ski storage
  • Temporary art galleries
  • Walking tours
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Heated pool
  • Pool cover
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Sun terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
Transport
  • Airport shuttle
  • Car hire
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
Entertainment and family services
  • Babysitting/child services
  • Children''s playground
  • Kids'' outdoor play equipment
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules